Customers have an opportunity to purchase sizing insurance at checkout. Sizing insurance covers both blank and customized products. Customers may use insurance one time, per garment, for a better fit in the same style and color as the original item.
Customers have 7 days from the date of delivery to make any sizing exchanges. Date of delivery can be located with the provided shipment tracking number. We will include a sizing insurance card in the packages of all orders purchased with sizing insurance. The sizing insurance card has a link to an exchange form to submit your request.
If items in your order need to be returned, the Customer Service Team will provide a return label and instructions. You can then apply the return label to the original package and drop it off at the nearest USPS location.