We've heard reports of orders getting stuck during check out processing.
If you are experiencing this issue, please follow these steps to clear the issue:
- Go to your browser's Tools/Settings, typically located in upper right corner of browser
- Clear your browser's "Cache" and "Cookies"
- Refresh the page
We have found that the issue most commonly occurs on Internet Explorer; we recommend using Google Chrome or Firefox to complete your order.
We have found that the issue most commonly occurs on Internet Explorer-- we recommend using Google Chrome or Firefox to complete your order.
If the issue persists, please ensure you have only 1 tab open with your order and team store. Multiple tabs can exacerbate the issue.