I'm unable to remove Sizing Insurance from my order at checkout.

1. Refresh the page and try again
   • Refresh the checkout page and attempt to update your sizing insurance selection.
   • If the issue continues, perform a hard refresh:
     • Windows: Press Ctrl + Shift + R
     • Mac: Press Command + Shift + R
   • If you're using a mobile device, completely close the browser app and reopen it.
   • Return to the first page of checkout and select Decline for sizing insurance.
2. Close and reopen your browser
   • Completely close your browser.
   • Reopen it and return to checkout.
   • Your cart should still contain your items.
   • Try updating your sizing insurance selection again.
3. Clear your browser's cache and cookies
   • Close your browser.
   • Clear your browser's cache and cookies.
   • Reopen the browser and return to checkout.
   • Please note: This step may remove the items currently in your cart.
4. If the issue persists
   • Complete your order with the sizing insurance selected.
   • Contact our customer service team with your order number after the order has been placed.
   • We can review the order and assist with removing the sizing insurance and processing a refund if appropriate.

If you continue to experience difficulties, please reach out to our customer service team at customerservice@gearupsports.net and we will be happy to assist.