---
title: My garment arrived damaged, what do I do?
description: Items that arrive in your package with damage are considered “defective garments.” This includes holes, runs, rips, or tears in the garment, and items that have been sewn or labeled incorrectly.   We
---

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# My garment arrived damaged, what do I do?

## If your garment arrived damaged (for example, with holes, tears, or stitching that has come undone), please reach out to our customer service team. Be sure to include:  - Your order number  - A photo of the damaged garment - Clear images of any printed tags, fabric tags, and/or the tag with the SKU number (often located on the side seam beneath another tag) Once we’ve received that information, we’ll be happy to follow up with the next steps to get this resolved for you.

If you need further clarification, additional assistance, or have questions not covered in our FAQ, please contact our Customer Service team by clicking [here](https://gearupwithus.com/customer-service/) or emailing us at  customerservice@gearupsports.net

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